So the trouble started a while back... my iPod decided that it would be funny and play 10 seconds of a song then skip to the next track or freeze or play 2 seconds then skip 10 play 2 skip 10, etc. All in all, it was acting goofy.
iPod: "Look at me! Look at me! I can make this little folder graphic come up and I will stop working! See! Look! I stopped working while you have to make an hour drive to Estes Park!"
Me: "Fuck."
I guess I would feel better if it gave me the sick iPod icon. It is cute and I would have more sympathy for my baby. But apparently I really don't want this icon since it just means my iPod music is almost not recoverable. I did get it once but then it went back to the folder icon.
After getting the little folder, my computer stopped recognizing my iPod.
I go through all the steps on the website, and nothing works.
So yesterday I was on the mission to fix my iPod. I drove down to L-wood and my dad tried to help me.
We attached it to his computer and it came up, but SharePod wouldn't allow us to download music, it freaked out,a nd the computer had to be rebooted.
Upon reboot, iPod wasn't recognized by the computer.
Meanwhile I was trying to get Norton antivirus installed on my laptop figuring that might help my laptop run better. It didn't. It now takes 30-45 min just to start up, and about 20 min to open Task Manager. So I am going to take 2 or 3 hours today and uninstall Norton.
So at one point in our trying to get one of the three computer to recognize the iPod, it turns on and has no playlists, no music. 20 gigs, gone. This includes music that I can never recover (ie not on computer, not on CD). I start crying. It is all gone, no song, no playlists, nothing nothing nothing. After regaining my composure, I call Apple.
My iPod is 6 month out of warranty but I figure I will give it shot. I go through the menu and then I get super freaked out. They have this automatted thing that asks you to state what the product is (ie Ipod) and then replies "I think you said Ipod... is that correct?" Okay. It is not weird to talk to a machine, it is weird to talk to a machine that sounds exactly like Jeff. Kid you not. I suspect Jeff is working for Apple now.
Note: I did get my laptop working after 4 and half hours, I uninstalled Norton and it works great again.
Anyway after about 20-30 minutes on hold in which they transfered me to two different call centers, I get Susan. Susan works for Apple and is a bimbo.... I discover this in the first 10 perky seconds of our conversation. I picture Susan with dark brown hair pulled back in a ponytail, she has fake boobs, is thin, flirts with her boss and is fucking the guy in cubical 86 on her lunch breaks. Susan does pilates and yoga and just loves working for Apple. She doesn't listen to music, but rather talk radio.
But enough about Susan. She gets the serial number of my iPod wrong about 3 times, my e-mail wrong 2 times... and upon discovering that my iPod is out of warranty, tries to sell me into a $49.95 phone call (which was said with an oh so annoyingly perky tone).
The conversation goes like this: "Well Stephanie, your iPod is 155 days outside the warranty." Me: "I know." Her: "It is 155 days outside the warranty." Me: "Yes, I know." Her: "It looks like it expired in January." Me: "Yes, it did." Her: "Your iPod is 155 days outside it's warranty (if shes says enough time maybe it'll change??) Well I can refer you to some very helpful websites (states website iPod told me to go to)" Me: "Yeah, already been there, didn't help *about to cry with anger and frustration* and I just lost 20 gigs of music." Her: "Oh..... (this is the only time she didn't loose her perkiness) (it didn't last long)... well for $49.95 you can have one phone call for tech support since your iPod is 155 days outside the warranty!"
All I have to say.....fuck you Apple!
Okay so now I have a broken iPod. I play with it some more to see if anything will come up, we tried plugging it into the computer and hoping it will recognize it enough so I can put some music on it for the drive home.... but alas nothing.
My dad unplugs it and is about to hand it to me when he stops...
"What?"
"All you playlists are back..."
"WHAT?!?!"
Yes, aparently I still have all my music on there....this gets a great big "WHAT THE FUCK?"
It worked driving home and this morning. Now it just give me the little folder and makes some sad clicky noises.
I am going to take it to Geek Squad now. Apparently if an iPod is jostled too much it will go into a safe mode and no longer allow access to the data. So I must dash and hope they can fix it.
Oh and the transmitter was hit by lighting on Friday.... after I had finished sub DJing. It is limping along and still making little buzzy noises once and while on air.
I have like reverse Midas touch.
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